The draft recommendation of the Board of the Eurasian Economic Commission (EEC) on the establishment of special measures to protect the rights of social groups of «vulnerable» consumers was supported by all participants of the Advisory Committee meeting. Press service of EEC reported.
According to it, the adoption of the document is expected next year. It will define general approaches to the establishment of special measures to protect the rights and interests of children, senior citizens and people with disabilities. It is noted that these categories of citizens because of their gullibility, lack of knowledge, limited physical abilities often become victims of unscrupulous sellers and service providers.
It is planned to provide them with the opportunity to receive information about products in an accessible format. The issue of establishing special (enhanced) measures of responsibility for unscrupulous sellers for misleading such consumers regarding the properties of a product is at the discussion stage.
«The effectiveness of further Eurasian integration directly depends on improving the mechanisms for protecting consumers’ rights to receive safe and high-quality goods and services. Each resident of the union should feel protected in the Eurasian space, since it is based on the sense of human security in a single market, people’s trust in safety and quality in the union space,» said Viktor Nazarenko, Member of the Board (Minister) for Technical Regulation of the EEC.
In this regard, the EEC Minister proposed to promote honest business practices, create uniform, at the same time, taking into account national peculiarities, mechanisms for preventing violations and setting clear responsibility of entrepreneurs to a consumer.